I completely agree with the views and observations laid down by Mr. Tariq and Ms. Nadia Hussain. It appears lack of professionalism on their part. I doubt if someone from the Silk Bank goes through these observations and suggests some training for their employees.
I completely agree with Nadia. I am being harassed by Silk Bank Call Centre for the past six months. They call me every other day and try to convince me to buy a credit card. I have told them several times that I am not interested in their product but every time a different person calls with the same irritating marketing script.
State Bank should take note of such unethical and manipulative techniques being employed by this Bank and refrain them from such bad practices.
Silk Bank's name should be The Robbers Bank or The Hidden Charges Bank. They are levying so many hidden charges which their nagging sales reps don't even bother to explain at the time of selling their products.
For example there is no such thing as 0% APR on BTF. Once you sign the form you are charged 20% as processing fee of BTF making their BTF APR more than any other similar products available in market. Since they charge amount equivalent to a year's interests in advance, they try their best to cancel the whole BTF plan without even notifying you, on the basis of many unreasonable provisions. Eventually, you'll find your self deceived into shifting your credit from some other competitive bank to Silk Bank and end up paying the highest APR in the market.
PLZ TAKE THEIR MANY PAGES COMPLETED JARGONED FORM TO A LAWYER BEFORE SIGNING IT. IT HAS ALL THE UNREASONABLE PROVISION BUILT IN. I am personally a victim of these manipulative and unethical marketing techniques, and won't recommend Silk Bank to anyone.