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Company Rating 1 out of 5 stars

Q Mobile (Pvt) Ltd.

Room No. 302 & 303 , 3rd Floor, The Forum, Block 9, Clifton, Karachi. Send Email
Owned By: Mr. Zeeshan Akhtar - Founder & CEO
Type: Retailers, Services, Importers
Credit Card: Yes
Parking Facility: Plenty of Street Parking is available
Business Hours: Monday - Saturday [9 am to 5 pm]
Total 6 Reviews(s)
Overall Company Rating: Over all rating
1 out of 5 stars
By: kiramat Ullah on 18-Aug-2015

I deposited my phone at Q Mobile Customer Care, D.I Khan for repair and it is now over 23 days and they are not doing anything! Whenever I call after 4 and 5 days they ask me to wait for another week. Q Mobile Customer Care is pathetic. I just want help to repair my mobile quickly my Repair Order No: 2DIK150700591!

1 out of 5 stars
By: Arshadrajput on 16-Aug-2015

Very bad experience with Q Mobile's technical staff at Hyderabad service centre!

1 out of 5 stars
By: Shahid Ghafoor on 06-Aug-2015

I bought a new Q Mobile which developed hardware problems within four days of useage. I then went to their Service Center to claim the warranty. They argued with me a lot and provided me a Repair Order No. 2RWP150800449. This is the most sub standard quality of product and the services I have ever seen. My claim should be settled at that time. Now I have to wait till God knows when. I am without a phone and this is very frustrating!

1 out of 5 stars
By: Anas nazir on 22-May-2015

Very bad Q Mobile. It is my fault that I trusted and purchased a Q Mobile. I would never make this mistake again. You people spend millions of rupees on Marketing and Advertising your products. Why can you not invest in your technical and support staff? Very disappointing!

1 out of 5 stars
By: Muhammad Azeem on 19-Jan-2015

We purchased Q Mobile I-7. When we connected to Facebook through WiFi it was running fine. But when we tried to do the same through Mobilink 3G internet it gives an error and no updates are shown. We took the phone to Q Mobile Customer Care at Saddique Trade Centre but the are unable to resolve this issue. They now even do not listen to my complain and instead are telling me that I should not have purchased the set at the first place. This is unfair as no one informed me that Q Mobile does not support 3G services. If I had known I would have not purchased the same. We feel that Q Mobile should accept this responsibility and replace my set with one which is 3G supported.

1 out of 5 stars
By: Muhammad Arslan on 13-Nov-2014

Very bad experience with Q Mobile. I submitted my brand new faulty phone for repair dated 30-09-2014 through Repair Order No. 2lhr140906624. Another set which was also not working was returned to me on 06-11-2014. I submitted it again on 07-11-2014 through Repair Order No. 2lhr141100783. Till date I am being given the run around. Most of the time no one responds from Customer Care and when they do they try to pass the buck to the Lab People, then the Lab People say it is the fault of Karachi Head Office.

Very bad Q Mobile. It is my fault that I trusted a Pakistani brand. It is my fault that I purchased a Q Mobile. I would never make this mistake again. You people spend millions of rupees on Marketing and Advertising your products. Why can you not invest in your technical and support staff? Very disappointing!

Select a City:
Head Office Address: Room No. 302 & 303 , 3rd Floor, The Forum, Block 9, Clifton, Karachi. Landmarks: Ashina, Khayaban-e-Jami, The Forum City: Karachi
Phone +92-21-35306851, 35306852, 35306853, 35306854, 35306855 Fax +92-21-35306856
Sales Office Address: Shop No.2, Ground Floor, Al Haroon Chambers, Agha Khan III Road, Saddar, Karachi Landmarks: Agha Khan Road, Al Haroon Chambers City: Karachi
Phone +92-21-32711100, 32711105, 32711106, 32711107 Fax +92-21-32711099 UAN +92-21-111225563 Mobile 0345-2884688
Display Centre Address: Shop No. 34, G/Floor, Serena Towers & Shopping Mall, Sector 15-A/1, Buffer Zone, North Nazimabad Town, Karachi. Landmarks: Buffer Zone, Bufferzone, Serena Shopping mall, Serena Tower City: Karachi
Phone +92-21-36966588 Mobile 0300-2260381, 0335-2477667
Sales Office Address: Plot # S-50-R-20/3/A, Hussain Building, 07-Main Hall Road, Opp. Zaitoon Plaza, Lahore Landmarks: Hall Road, Hussain Building, Zaitoon Plaza City: Lahore
Phone +92-42-37213391, 37213392, 37213393, 37213394, 37213395 Mobile 0300-8455605, 0302-8444727
Service Centre Address: Office # 19, 3rd Floor, Al-Latif Centre, Main Boulevard, Gulberg-III, Lahore Landmarks: Al-Latif Centre, Hafeez Center, Main Boulevard City: Lahore
Phone +92-42-35789918, 35789919
Sales Office Address: P-214-215, Opposite MCB Bank, Circular Road, Faisalabad Landmarks: Circular Road, MCB Bank City: Faisalabad
Phone +92-41-2412951, 2412952 Mobile 0300-8650014
Display Centre Address: Office No. 22-B, Mezanine Floor, Hajvairy Mansion, Jinnah Avenue, Blue Area, Islamabad. Landmarks: Hajvairy Mansion City: Islamabad
Phone +92-51-2604311, 2604312, 2604313, 2604314
Sales Office Address: Shop No. 1,2,3 & 4, Chandni Shopping Mall Parking Area, Hyderabad. Landmarks: Chandni Shopping Mall City: Hyderabad
Mobile 0342-2000078
Sales Office Address: House No. 944/C, Mohalla Gulshan Abad, Sarwar Road, Near Kalma Chowk, Multan Landmarks: Kalma Chowk, Mohalla Gulshan Abad, Sarwar Road City: Multan
Phone +92-61-4783725 Mobile 0332-6365809
Service Centre Address: Shop No. 15-17, Basement, Business City Plaza, Bosan Road, Multan Landmarks: Bosan Road, Business City Plaza City: Multan
Phone +92-61-6212305
Sales Office Address: Shop No. 1, Riaz Mart Plaza, Opposite Gul Haji Plaza, University Road, Peshawar Landmarks: Gul Haji Plaza, Riaz Mart Plaza, University Road City: Peshawar
Phone +92-91-5854524 Mobile 0300-5982100
Service Centre Address: Office No. 18, 1st Floor, Falak Shair Plaza, Saddar, Peshawar Cantt Landmarks: Falak Shair Plaza, Peshawar Cantt, Saddar City: Peshawar
Phone +92-91-5854524
Sales Office Address: House No. 57, A/4, Satellite Town, Rawalpindi Landmarks: Satellite Town City: Rawalpindi
Phone +92-51-4456421, 4456422 Mobile 0312-5899788
Service Centre Address: Shop# C-3-4, Upper Ground Floor, Akhtar Plaza, Police Station Road, Saddar, Rawalpindi Landmarks: Akhtar Plaza, Police Station Road City: Rawalpindi
Phone +92-51-5520033, 5700365, 5700366, 5700367
Sales Office Address: Cresent Market, Near Railway Station G.T. Road, Gujranwala Landmarks: Cresent Market, Railway Station G.T. Road City: Gujranwala
Phone +92-55-3820564, 3820565 Mobile 0314-7577773
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