"I am one of the pioneer customers of pizza hut. Today I have experienced the most pathetic service ever! I placed an order at 12:15 am and till 2:20 am my order was not delivered.
I called the call centre about eight times and each time I was promised a call back which never came. I then insisted to speak to the supervisor. After much persuasion I was put through to a supervisor named Mr. Husnain, who again promised that the order will be delivered soon explaining that as their M.A.C.H.S branch was closed therefore the delay.
After ten minutes I received a call from the M.A.C.H.S branch to confirm my address! I told him to cancel the order as its been more then two hours now. I also had a word with their manager from M.A.C.H.S branch named Mr. Salman and told him that I would now never order or eat at Pizza Hut again."
By Alion 12/27/2015 4:44:09 PM
"Pizza Hut recently renovated their Sialkot-Cantt restaurant but they did not bother to replace the crockery which is in a very bad shape, mostly broken with rough knives. Service is also very slow and time taking. Not something which you expect from an international chain of restaurants."
By Azhar Hasanon 11/16/2015 5:51:44 PM
"I visited Pizza Hut, Tariq Road, Dilkusha Forum at 3:18 PM on Sat, 14th Nov, 2015. It was the worst experience ever, in fact I cannot believe it was a Pizza Hut! First thing, lift was out of order which makes sense, a technical problem can happens any time. But then in the dining area there was maintenance work going on, it was so noisy and dirty due to the maintenance that one was unable to hear one another, food was open in the dirt, especially the salad bar with uncovered dirty knives and forks. I shouted a bit to get the waiters attention but no body seemed bothered. Very, very disappointing!"
By AKDmon 7/2/2012 11:26:40 PM
"I like Pizza Hut, especially stuff crust. Pizza delivery times should be improved."
By Ahmedon 7/6/2011 2:51:36 AM
"Pizzas are good ..no doubt ... some of the best pizzas in town .... but sometimes the service looses it .. like the waiters come to you asking you again and again if you need anything... its like compelling you to eat more and more.... when two guys sitting order a large pizza with a pitcher... the waiter say " BAS SIR " making you feel like you ordered way too less and you shouldn't be saving money.... and the worst part if that when you order a deal they themselves tell you that sir our pizzas differ in the deals from the single ones... we don't put up much of the toppings etc.... You people are part of an international chain. Please invest on your human resource. "
By malka on 5/11/2011 6:34:44 PM
"Your pizza is the best!"
By Zulfiqar Alion 4/22/2011 3:06:37 PM
"I love the deep pan Euro Pizza by Pizza Hut. Mix it up with the Garlic Mushrooms and you will know what i am talking about. Highly Recommended by Zulfiqar Ali."